Copyright and Content Removal
Effective September 30, 2026.
Uníssono respects copyright and treats a rights holder's request as a serious matter with a deadline. This policy explains how to request the removal of content, what we do with the request, and what happens to whoever published it.
Dedicated channel for this subject: direitos-autorais@unissonoapp.com.
1. The principle
Uníssono is an organisation tool, not a public repository of lyrics and chord charts. The content a ministry adds is visible only to the people in that ministry, there is no public page, no open search, no indexing by search engines.
Even so, we are an application provider under the Brazilian Internet Civil Framework (Law 12,965/2014), and two rules apply:
- Whoever adds content answers for it. When adding lyrics, chord charts, sheet music, audio, video or images, a person declares to be the rights holder or to hold a licence for that use (Terms of Use, clause 6.1). We neither create nor pre-review that content.
- We act when told. Art. 19 of the Internet Civil Framework only obliges a provider to take content down after a specific court order, but we reserve the right to disable content before that whenever the request is well founded. That is a prerogative of ours, not a legal obligation, and exercising it implies no admission of liability.
2. Where third-party content may exist
| Where | Who put it there | What we do with a valid request |
|---|---|---|
| A ministry's repertoire, attachments, announcements and chat | The ministry itself | We disable the item and notify whoever published it |
| Uníssono's song catalog | Us, from authorised sources or contributed metadata | We remove the work and block further ingestion of it |
The catalog is fed by sources that authorised this use, with provenance recorded. If you are a rights holder and do not want your work there, just ask, we require no debate about the source.
3. How to send a notice
Write to direitos-autorais@unissonoapp.com with the subject "Content removal" and include every item below. An incomplete request delays the analysis, because without them we cannot locate the content or confirm who is asking.
- Your identification: full name or company name, identification document, address, phone and email.
- If you represent the rights holder: who the holder is and which document proves the representation.
- The work: title, author and, if any, registration number, ISRC, ISWC or a contract proving ownership.
- Where the content is: the exact URL, or, when the content is inside a ministry, the ministry's name, the song or announcement title and the approximate date, as precisely as possible. A generic description ("every song by artist X") locates nothing.
- The statement: that you believe, in good faith, that the use was not authorised by you, by your representative or by law; and that the request's information is true, under penalty of law.
- Signature (physical or electronic) of the rights holder or the representative.
A knowingly false or abusive request may create liability for the sender (Law 9,610/1998 and Brazilian Civil Code, arts. 186 and 187).
4. What we do, and how fast
| Step | Deadline |
|---|---|
| Acknowledgement of receipt | Within 2 business days |
| Analysis and reply with the decision | Within 10 business days of the complete request |
| Disabling, when the case is evident | Immediate, without waiting for the full analysis |
When we disable content:
- it stops being reachable by anyone inside the product;
- whoever published it is notified, with a description of the request, and may respond;
- we record the decision in the audit trail, with date and reason.
Court orders are complied with under their own terms and deadlines, regardless of this policy.
5. Counter-notice
If your content was disabled and you believe the request is unfounded, because you are the rights holder, because you have a licence, or because of a mistaken identification, reply to direitos-autorais@unissonoapp.com with your identification, the content in question and your explanation, along with the documents that support your position.
We analyse it within 10 business days. If the defence succeeds, we restore the content and inform whoever filed the original request.
6. Repeat infringement
An account that repeatedly infringes copyright is suspended and, if it persists, closed. Only requests confirmed as well founded count as repeat infringement, never notices that did not prosper.
7. Other rights
The same channel handles requests that are not about copyright:
- Image, voice and name rights: a portrait used without authorisation, for example.
- Intimate content shared without consent: handled as a priority and removed upon notice from the participant or their representative, under art. 21 of the Internet Civil Framework, with no court order required.
- Trademarks: improper use of a distinctive sign (Law 9,279/1996).
8. A note to users: organising is not licensing
Keeping your repertoire organised in Uníssono does not replace a licence to perform the work publicly. Performing music in a service or event may require its own licence from ECAD, from the rights holder or from a church licensing service, and that responsibility belongs to the church or the ministry.
9. Contact
EVERTON DE OLIVEIRA MUNIZ LTDA · direitos-autorais@unissonoapp.com · Rua Guanabara, 194, Lote 07, Quadra 10, São Jorge, Pinheiral/RJ, CEP 27197-000.
For anything else, including privacy and personal data, use contato@unissonoapp.com.